Terms of Service

Last Update: Fri Jul 12 2024

1. Acceptance

These Terms of Service (the “Terms”) govern your visits to www.collectwise.co (the “Site”) and/or app.collectwise.org (the “App”). The Site and the App are collectively referred to herein as the “Platform.” CollectWise, Inc. (“we,” “us,” or “our”) owns and operates this Platform. The term “you” refers to any user of the Platform. These Terms have a force of a legally binding agreement, even if you are simply browsing without intention to contact us or register an account. Privacy Policy is another important document that you should familiarize yourself with because it describes our practices with respect to your personal information. You cannot visit the Platform if you do not agree to these Terms or the Privacy Policy. Sometimes we modify these Terms. We don't notify users about every change to the Terms but you can see the date of the last update at the top of this page. If you still wish to visit the Platform after said date, that constitutes your agreement to the updates.

2. Neutral Venue

a) Description

CollectWise is an AI-powered debt collection platform that helps creditors and lenders minimize collection costs and maximize recovery rates.

b) ACH Debit Authorization

By agreeing to these terms of service, you also authorize CollectWise Inc. to debit you and your client's bank account via ACH for any necessary subscriptions, transfers, refunds, returns, or other charges listed in the CollectWise Site or App...

c) Our Fees

We charge a percentage of the amount successfully collected. This amount ranges based on the age of the debt, the client's volume, and the debt size.

d) Neutral Venue

Our Platform is a neutral venue. We are not a party to users& data, transactions. WE SHALL NOT BE HELD LIABLE FOR USERS& data, DATA, TRANSACTIONS, INTERACTIONS AND INFORMATION.

3. Intellectual Property

a) Our Intellectual Property

We and our content suppliers own all intellectual property rights in our Platform contents, logos, trademarks (whether registered or unregistered) and data. Our IP rights are protected by U.S. law and international IP conventions. By using our Platform you do not acquire any of our IP rights...

4. Acceptable Use Policy

By visiting this Platform, you represent and agree that:

5. Order Terms

If purchasing anything, you are responsible for ensuring your payment method is valid...

6. Refund Policy

Users can receive refunds upon request as long as they have a valid reason that is approved by the CollectWise team.

7. Confidentiality

You cannot use or disclose any confidential information relating to our business, users, operations and properties for any purpose without our express prior written authorization...

8. Breach of These Terms

If any user violates these Terms or any law, we can, without limitation: (i) ban that user from the Platform...

9. Indemnification

You agree to defend, indemnify and hold harmless us, our company, its officers, directors, employees and agents...

10. Arbitration; Class Action Waiver

a) Arbitration

Any controversy or claim arising out of or relating to these Terms shall be settled by arbitration...

b) Class Action Waiver

You acknowledge and agree that you waive your right to participate as a plaintiff or class member...

11. Apple App Store

By downloading the Platform from a device made by Apple, Inc. (“Apple”) or from Apple's App Store, you specifically acknowledge and agree that...