Privacy Policy

Last Update: Fri Jul 12 2024

1. Scope

We care about your online privacy. This Privacy Policy (the “Policy”) describes our practices with respect to collection, use, disclosure, and protection of your information when you visit https://collectwise.co(the “Site”) and/or https://app.collectwise.org (the “App”). The Site and the App are collectively referred to herein as the “Platform.”

Note that this Policy is only valid on our Platform, not any third-party networks, even if they are referenced on our Platform. If you visit our Platform, that signifies your legal acceptance of the Policy. You must exit the Platform if you do not agree with any provision(s) of this Privacy Policy.

2. Collection of User Data

a. Personal Info

Name, email, and address are stored in a Firebase database. We also store the account holder name and account status of the bank linked to the CollectWise platform. Our fintech API partners store sensitive financial information. We do not store such data.

b. Controller and Beneficial Owner Information

Due to customer due diligence rule requirements, we collect controller and beneficial owner information for business Verified Customer Record (VCR) accounts.

c. Communications

If you contact us for any reason, we will receive whatever information you voluntarily provide.

d. Your Devices

We may collect device identifiers, phone manufacturer, carrier, browser, IP address, operating system version, and mobile advertising identifiers.

e. Platform Interaction

We track user interactions with the Platform to improve user experience and functionality.

3. Use of Data

We use the collected data for purposes such as providing requested services, sending newsletters, and responding to legal requests.

4. Disclosure of Data

We may disclose data in case of a sale, merger, or if required to protect user safety and rights.

5. Cookie Policy

We use cookies to enhance user experience, track analytics, and ensure the smooth operation of our Platform.

6. Data Security

Our Platform is protected with SSL and password-protected servers. However, transmission over the internet carries inherent risks.

7. Children’s Privacy

We do not knowingly collect personal information from children under 18.

8. Users’ Rights, CCPA

California residents have rights to access and delete their information. Users may request access to their data by contacting us.

9. International Transfer

By using our Platform, you consent to the transfer and processing of your data in the United States.

10. EU Users’ Rights

This section outlines GDPR rights for users in the European Union, including rights to access, rectify, and delete their personal data.

11. Accessing and Correcting Your Personal Information

Users can access and modify some of their account information after logging in. For other requests, contact us atinfo@collectwise.org.

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